Face and voice recognition power the software, allowing each employee to track their time without papers or keypads. Gone are the days of requesting time off on a company calendar or request logs. ADP simplifies scheduling, requesting, and time-tracking processes by digitizing them within your ADP system. ADP is an accredited member of the Better Business Bureau with an A+ rating. However, more than 900 complaints have been filed against the company in the last three years.

ADP also claims to offer payroll and outsourcing in more than 140 overseas markets. RUN Powered by ADP offers you a solid payroll application from a payroll leader with years of experience to back it up. This alone can make the cost of RUN Powered by ADP a worthy investment for your small business. Clicking on one of the menu options will display a grid with all available features listed. RUN Powered by ADP makes good use of wizards, with the Company Setup Wizard guiding you through the entire company setup process, while the New Hire Wizard helps with employee and contractor setup.

Other payroll software

Top payroll services for small businesses include OnPay, Gusto and ADP RUN. Paycor works as a full-service human capital management solution offering a variety of HR tools. The basic plans include new hire reporting, tax filing and payroll. The higher-tiered plans grant access to compliance support, employee benefits and other advanced HR tools. ADP RUN offers full-service payroll features such as tax filings and payments, multi-state payroll and payroll debit cards at all plan levels. However, higher-tier plans and add-ons drive up the cost of a product and ADP’s lack of pricing transparency makes it difficult to compare RUN to its competitors.

Perhaps the most important feature, this one lets companies streamline and enhance their benefits management. This spreads across retirement plans, and health insurance, all the way to employee benefits administration. ADP can manage your payroll, allowing you to keep your employees focused on the bigger picture. We offer solutions that reduce risk, save money, and provide insight to help you drive your business forward.

What Is a Payroll Card?

ADP is a payroll solution that small and enterprise-sized businesses alike can use, as the software offers a variety of packages and features. It’s a solid option for a company looking to grow, but it isn’t the cheapest for companies looking to save. Small businesses looking for a more affordable payroll solution might want to check out our Gusto review. For businesses with 50 or more employees, expansive HR needs, and plans for growth, ADP’s payroll and HR packages can save hours of payroll processing time and HR stress a week. ADP RUN offers a choice of four packages that help customers manage their payroll, tax and compliance functions, and can be expanded to support HR, recruiting and employee benefits as well. You can request a price quote on the company’s website, and introductory promotions such as three months free are sometimes offered.

• My employers have used ADP in the past and they were never so disorganized.
• ADP has also developed payroll and HR reports that you can view and customize — these can be valuable for businesses that want to use analytics to inform business decisions.
• You’ll pay more to access some of the platform’s more advanced features, such as benefits administration, advanced reporting, enhanced HR support, time tracking, and marketing tools.
• Watching your logo dance around TWICE every morning reminds me of how incompetent your developers truly are.
• ADP Workforce Now provides four pricing packages specifically for businesses with 50-1,000+ employees.
• For businesses with 50 or more employees, expansive HR needs, and plans for growth, ADP’s payroll and HR packages can save hours of payroll processing time and HR stress a week.
• ADP’s track record and powerful technologies make it a top choice for businesses in highly regulated industries as well as those that operate in multiple states.

Now we are out of $2,046.72 that they have kept and says it’s our fault for not contacting billing in the first place after the generic bill was received. There is no one to complain to and nothing can be done about it as far as I can see. When your business grows, it needs more talent to fill open adp run job positions. ADP’s talent sourcing and talent management tools govern the recruiting process to get the right talent on your team. This feature isn’t automatically added when you sign up for ADP, but it’s one you might consider using if you have multiple job openings available at any given time.

Additional cost for many features

A PEO is an all-in-one HR and payroll solution for big companies with hefty HR needs. The PEO itself takes care of all human resource issues, including hiring and onboarding, on your behalf. Most small businesses with few employees or contract workers don’t need prepaid, readily available legal services, drop-in consultations, and frequent employee-related legal advice. But most big businesses do, and the way ADP bundles payroll, HR reports and training, and legal advice into one comprehensive plan is super convenient.

Online help is also available in the application and help and support options can also be accessed from within the application. If you’re a small business owner, RUN Powered by ADP gives you the tools you need in an easy-to-use format that will have you processing payroll in minutes, not days. However, ADP pays for any files or penalties that can incur if there is an error.

Customer Reviews

We switched away from them a year and a half ago and unfortunately we still have to run after their customer service for employees and their T4s or RL1, because they weren’t done properly in 2021. This is horrible for everyone involved and such a waste of time. Staying on a call for 45 minutes with someone breathing on the other line and putting me on hold every two seconds cause they don’t want to do their job. I was given an ADP card from Blaze pizza and put the card in my wallet. I tried to use it when I needed to a month later and it said it wasn’t activated.

• All small business plan tiers offer Google Ads setup and management, allowing companies to launch a campaign and reach more customers.
• While Run by ADP computes deductions and payroll taxes, ADP Workforce Now can assign compensation to funding sources or reconcile multiple pay rates.
• You can also contact the local service center in your area for more assistance.
• With ADP, payroll can be set to autopilot, and payroll taxes are calculated, deducted, and automatically paid.
• ADP replaces a traditional human resources or payroll department within a company and provides remote services to manage these tasks.
• It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers.

And perhaps more importantly, Roll’s limitations are evident in its core payroll purpose, as well. Simply put, there are no employee benefits options, so you’re on your own for things like 401(k) plans and health insurance. With unlimited payroll runs and automatic tax filing, Gusto helps small-business owners worry less about payroll and put more time into growing their business. Complete also grants you access to ADP’s vast library of HR resources, which include step-by-step checklists and instructions for legally complex HR tasks like employee termination. Instead of wasting time hunting through various HR resources, you can directly access all your HR information in one spot (and call your designated customer service rep for extra help). Essential was clearly built for small businesses with just a few employees, but for most small businesses, we’d recommend Gusto instead.

The employer-facing app, in particular, gets trashed in the comments section of Trustpilot, Apple’s App Store, and Google Play. Sure, you can tell the app to “hire” someone, but that only adds the new staffer to your payroll. There are no onboarding, recruiting, or performance management functions, to name a few absent tools. And for those that fear commitment, there’s no contractual obligation and the first three months are free.